Leading and Being Blog

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How Emotional Literacy can Help us in Everyday Life This morning, without wearing my glasses, I tried unsuccessfully to read the labels on some bottles. Although I knew that the bottles each contained either shampoo, conditioner, hand cream or shower gel, without my glasses I didn’t know what product was in which bottle. It could
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Why Saying Yes to Everything is Not Always Helpful I have a strength in saying yes. Ask me to do something for you and, if I can do it, I can almost guarantee that I will say yes. The thing is, however, that I tend to say yes without boundaries. I don’t always pause to
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In improvisational theatre, audiences can be exposed to what is quite often comedy gold. However, what an audience may not realise is that they are also being exposed to well-oiled collaborations that, in every random and unplanned moment, bring us lessons for how we might create powerful and collaborative interactions in our everyday life. What
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When Life Hits the Reset Button At a rate of knots, COVID-19 is introducing us to new ways of thinking and being. As a society, we were prepared for neither the journey nor the rapid rate at which we are being required to adapt, as we continue along a path that we didn’t choose to
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What Orange Hair Taught me About Emotional Literacy in Leadership Last Friday was a seemingly normal day. I was looking forward to my afternoon hair appointment and the possibility of turning my grey hair back to brown. No emotions were obvious to me when I arrived at the appointment. I guess I felt emotion-free. The
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What is Emotional Literacy? What is emotional literacy? To answer this question, let’s first look at what is meant by literacy. When we have literacy in a particular language, we are able to use that language in a way that serves us. We are free to choose the words and grammatical distinctions of that language
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Understanding and Managing Poor Performance in the Workplace When a team member is not performing as expected, what is the most useful action for a leader to take? It feels as though many of the default leadership responses to seemingly poor or unacceptable performance tend to assume that the team member is “wrong”. What if,
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Leading with Emotional Literacy Recently, this audio of a conversation between an air traffic controller and a student pilot has been doing the rounds of the internet. The student was having his third flying lesson, the first in that particular plane. The flight instructor experienced a medical emergency, leaving the student to land the plane. With guidance
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How Leaders can use Opinions to Create Useful Outcomes As a leader or manager, what are you creating from your opinions that you may not be aware of? How is what you are creating serving you? Humans go about life, forming opinions about people, situations and events. These opinions often become our truth, informing the

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